By Deb Muller, on April 7, 2020
As a human resources professional, it is probably the phone call or office visit you dread the most. When an employee calls to allege serious misconduct by a co-worker, workplace investigations certainly follow. And for most employee-related events, the workplace investigation process would not be complete without an investigation interview.
For workplace investigations, interviews are crucial to a fair outcome. Done correctly, they can uncover essential information and corroborate a co-worker’s account of wrongdoing. Performed poorly, they can lead to serious consequences for a company, including substantial damage, back pay awards or even full reinstatement of an employee.